Our Testimonials

Thank you for the awesome buying experience, I bought the Push on a Sunday and had it installed in my studio on Monday morning! One of the best online purchases I’ve ever made, congrats to all the team.

Fantastic service from the staff at SMX today, first class job guys, thank you 🙂

I wanna thank these guys for their excellent equipment, & awesome after sales services! This is the reason, i keep goin bck! 🙂 All the best guys! Hope to visit soon!

Thanks for the Live Recording Demo this evening. And also thanks for your excellent service in educating me about music recording…… thanks for excellent & enthusiastic service, I have no hesitation to recommend my friends to Sinamex.

Just bought my M-Audio stuff from Sinamex today! Excellent service

I wanted to say a quick thank you for your help this morning when I visited the shop. As a beginner it is nice to go into a shop and be offered the opportunity to have a play with anything on display without having an expert shop assistant hovering over you making you feel inadequate as you stumble through the only few chords you know.

I am pleasantly surprised by your good service in contacting me…

Hooray for Sinamex! I’ve bought 2 guitars from them (Taylors) and they’re great with customer service!

Thumbs up for them…

Thank you for going to such lengths for me.

….. a crack on the bottom of my guitar with the bindings slightly undone. I collected my ………. (from Sinamex Guitar Hospital) yesterday and I am very pleased with the repair. He (Guitar Doc) had sealed up the crack very nicely. Thought I dropped a note to thank you…

Thanks for your very good customer service @sinamex! shoutout to your salesguy Timothy for helping me find the best guitar and recording studio kit… and most especially to your patience. I’m so happy with my purchase and your service!

I have been in Singapore for only a year, and have found their product knowledge, customer service, and scope of products to be an excellent match for my professional home setup.

Thank you for the wonderful service!

I purchased a few things in Sinamex yesterday and the sales persons there are very friendly and helpful ..they even helped pack my monitors speakers into my bag (which would be a problem for me if im just carrying the box)..overall i enjoyed my time at ur shop, a very nice place for musicians/producer to shop and excellent customer service. Gna come back again in the future ..THANK YOU SINAMEX!! p.s. i forgot to get the kns6400 :/ hehehe

Your shop has good prompt service and friendly staff. Would definitely recommend it to my friends. BTW Arif says that your shop has some good guitars and he might be thinking of getting one *wink*

Thanks for your excellent customer service.

Thanks Sinamex! Truly, you are a bunch of friendly people. Your attitude is great and regardless of how the person looks, you still serve them with all of your heart. Well done!

SMX (A Division of Sinamex) is by far the most customer and price friendly guitar store in Malaysia.

Sinamex has the best customer support so far. In Singapore it is rare to have such a professional shop around.

Thank you for your great customer service! I am impressed with the level of service and I will definitely visit you soon again.

Thank you so much for your time and effort. I would like to give you all compliments for your excellent customer service and help. Keep up the good work.